Go Online Instantly with Conversational AI for Retail Stores

Accelerate consumer transactions with digital convenience

API for retail

Conversational Solutions for Retail

Enable personalized product discovery and offers, enable Online-to-Offline Commerce

Automate shopping journeys from discovery-to-purchase

Provide 24x7 shopper support with live agent handover

A conversational messaging solution for retail stores to digitize every aspect of their operations including marketing, commerce and support for customer convenience and revenue growth.

Leverage the power of Gupshup

Make the digital retail experience as interactive and trustworthy as the physical one

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  • Create your own Digital Storefront to enable your business online

  • Configure QR codes that are linked to the digital store and advertise your brand

  • Choose from pre-created visually appealing product catalog for automatic catalog creation

  • Create personalized offers and discounts with custom branding through the dashboard

  • Integrate contactless payments and offer flexibility in mode of payments - COD or pay online

  • Manage customer profiles, campaigns and credits all in one place

Launch a Contactless Retail Experience Instantly

Benefits of Gupshup for Retail

  • Seamless Integration

    Integrate with your existing order management software with no app download or additional hardware required

  • Contactless Experience

    Enable better user experiences via contactless shopping

  • Add Customizations

    Advertise your brand, create personalized offers with custom branding through the dashboard

  • Leverage Delivery Partners

    Access hyperlocal and national delivery partners for quick order fulfillment

  • Competitive Advantage

    Run smooth operations by adding a delivery option for consumers

  • Be Omni-channel

    Consistent experience across 30+ messaging channels and do not miss out channel specific audiences